Privacy policy

At Diana Billiards, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information when you place an order or contact us:

* Name and contact details
* Shipping and billing address
* Phone number and email address
* Order details and payment status

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Communicate order updates and delivery information
* Provide customer support
* Process eligible returns, refunds, and replacements
* Improve our products and services

3. Payment Security

Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our own systems. Payment providers handle payment information according to their respective privacy and security policies.

4. Sharing of Information

We do not sell your personal information. We may share necessary information with trusted service providers, such as shipping companies, payment processors, and technology providers, to fulfil your orders and operate our business. Information may also be disclosed when required by law.

5. Cookies and Website Data

Our website may use cookies or similar technologies to improve your browsing experience, remember preferences, and understand website usage. You can manage cookies through your browser settings where available.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is completely secure.

7. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business or legal requirements.

8. Third-Party Services

Our website may contain links to third-party websites or services. Diana Billiards is not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on our website with the revised effective date, where applicable.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Diana Billiards using the official contact details provided on our website.

Diana Billiards is committed to handling customer information responsibly and in accordance with applicable privacy and data-protection laws.